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Modern living room with a layered false ceiling, warm cove lighting, wall-mounted TV panel and a tufted beige sofa
Your Information Matters

Privacy Policy

This policy explains what information may be collected when you visit our website or get in touch with Digital Kolkata Interior, why it may be used, and the choices available to you.

Privacy at Digital Kolkata Interior

How we look after your enquiry and project information

This Privacy Policy applies to information we receive through the Digital Kolkata Interior website, our enquiry and consultation forms, and the conversations you start with us by phone, WhatsApp, email or at a site visit. We treat the details of your home and family with the same care we put into designing it.

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Information We May Collect

We may collect information that you choose to share with us when you request a consultation, fill in a form, or contact us by phone, WhatsApp or email.

  • Your name, phone number and email address.
  • Details about your home or space, such as the property location, size, floor plan, photos and measurements.
  • Your design preferences, budget range and the services you are interested in.
  • Messages, drawings, documents and any other information you decide to share with us.

Technical Information, Cookies and Analytics

When you browse our website, some limited technical information may be recorded automatically. This can include your device and browser type, the page you visited, the website that referred you, and general usage activity. To help keep our forms free from spam, we may store a protected (encrypted) version of your IP address rather than the address itself.

Our website uses Google Analytics and Google Tag Manager to understand how visitors use our pages, so we can keep improving the experience. If you reach us through an advertisement or a shared link, we may also note the campaign details that came with it, which helps us understand which of our efforts are genuinely helpful to people.

You can control or turn off cookies in your browser settings at any time. Please note that some parts of the website may then work a little differently.

How We Use Your Information

We use your information only where it is reasonably connected with your enquiry, our website or the services you have asked for:

  • To reply to your enquiry and arrange a consultation or site visit.
  • To understand your space and requirements and suggest suitable design ideas.
  • To prepare designs, quotations and agreements, and to plan and carry out your project.
  • To keep you updated about your enquiry or project.
  • To improve our website, its content and its security.
  • To maintain our internal records and meet applicable legal, tax and accounting requirements.

When Information May Be Shared

We do not sell or rent your personal information to anyone for marketing. We may share it with our designers, site team, trusted craftsmen, vendors and technology service providers (such as website hosting, secure cloud storage, email and analytics services) only where this is reasonably needed to respond to you or to deliver the work you have approved.

Information may also be shared where it is required by law, by a court or by an appropriate government authority, or where it is reasonably necessary to protect the rights and safety of our clients, our team or our business.

How Long We Keep Information

We keep information for as long as it is reasonably needed for the purpose it was shared for, to maintain records of our conversations and projects, to resolve any concerns, or to meet applicable legal, accounting and tax requirements. When it is no longer needed, we take care to delete it or make it anonymous.

How We Protect Your Information

We take reasonable administrative and technical steps to protect your information from unauthorised access, misuse or disclosure. These include secure (HTTPS) connections and password-protected access for our team. While no method of sending or storing information online can be guaranteed to be completely secure, we will always do our best to keep your details safe.

If you need to share sensitive documents, such as property papers, please check with our team first about the best way to send them.

Photos of Your Home

We love sharing the spaces we create. Before we feature photographs of a completed project on our website or social media, we will ask for your permission, and we will never share your name, address or personal details alongside them. If you change your mind later, just let us know and we will be happy to remove them.

Your Choices

You are welcome to ask us to review, correct or delete the personal information you have shared with us, subject to applicable law and any information we must keep for legal or record-keeping reasons. You can also ask us to stop sending you non-essential messages at any time. We aim to respond to every request as quickly as we can.

Children's Privacy

Our website and services are meant for adults planning their homes and workspaces. We do not knowingly collect personal information from children under 18. If you believe a child has shared information with us, please let us know and we will remove it.

Updates to This Policy

We may update this policy from time to time to reflect changes in our website, our services or applicable requirements. The latest version will always be published on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or the information you have shared with us, we would be glad to help. Please call or WhatsApp us on +91 84363 23524, or use the contact options on our Contact page.